Privacy Policy

Privacy Policy

Through this Privacy Policy, Slaviero Administradora demonstrates its commitment to the privacy of user information by establishing clear and transparent rules for the processing of personal data on the websites www.slavierohoteis.com.br, www.slimhoteis.com.br, www.queroumquarto.com.br and www.hotelpontadeinhambupe.com.br, referred to as “SITE”, in accordance with Law No. 13,709 in force.

The purpose of this document is to explain how Slaviero Administradora handles user data, freely provided through the “Accept cookies” or “Accept terms and conditions” boxes, which are explicitly indicated when accessing the SITE and must be checked to continue. The policy may be changed later and subject to new acceptance or depending on the settings of the browser used.

For users under 18, it is essential that their parents or legal guardians provide their consent to the processing of data in this Privacy Policy. We recommend that minors under 18 access online content under the supervision of their parents or legal guardians.

Law and regulations

This policy was created to meet the requirements of Law No. 13,709, also known in Brazil as the General Personal Data Protection Law (LGPD):

Ref.: Article 50 of Law No. 13,709, of August 14, 2018, can be found in full by clicking here.

Data we collect about you

The purpose of accessing the SITE varies according to the needs of each user, being possible to consult destinations and hotels, obtain information on services and accommodation prices, make purchases, among others.

Some services allow you to provide information directly to us:

1. When you spontaneously choose to formalize your reservation through the SITE, the information, in an automated manner, is sent directly to the selected resort/hotel. The implementation of our service depends on some data considered sensitive. If you choose not to provide them, we will be limited, if not completely unable, to provide our services.

The. The data collected includes: first and last name, address, credit card details, CPF, ID, email, landline or cell phone number, among others.

2. When you, spontaneously, register at:

The. Paper: attendance lists, registration forms, reports, memos, etc.

B. Digital media: digital files recorded on discs, SSDs, flash drives, tapes, CDs, campaigns on digital platforms (such as Meta and Google Ads), etc.

w. Sound: recording of meetings and other activities, answering machine, etc.

d. Image: photographs of people and their documents, videos of people, etc.

3. In addition to the information voluntarily provided by you, data may be collected about how our services are used through the software on your device, social networks, among others:

The. Device information, such as hardware model, IMEI number and other unique identifiers, MAC address, IP address, operating system version, and device settings used to access services;

B. Log information, such as the duration of your use of the Service, search terms entered through your use of the Services, and any other information stored in cookies that we have set on your device;

w. Location information, such as GPS signals from your devices or information about Wi-Fi access points and cell phone towers, which may be transmitted to us when you use certain services;

d. Additional information about your use of services, such as the applications you use, the websites you visit, and how you interact with content provided by a service.

What are your legal rights?

Slaviero Administradora guarantees its clients the ownership rights provided for in Art. 18 of the LGPD. This way, you can, free of charge and at any time:

Confirm the existence of data processing in a simplified manner or in a clear and complete format; Have access to your data and be able to request it in a legible copy in printed or electronic form, in a safe and reliable way; Correct your data when requesting that it be edited , corrected or updated;Limit your data when it is unnecessary, excessive or treated in violation of legislation through anonymization, blocking or deletion;Request the portability of your data using a registration data report prepared by Slaviero Administradora;Delete your data processed from of your consent, except in cases provided for by law;Revoke your consent, deauthorizing the processing of your data;Inform yourself about the possibility of not providing your consent and the consequences of refusal.

How can you exercise your rights as a holder?

To exercise your rights as a holder, you must contact Slaviero Administradora at the contact below:

Rodrigo Ferreira (Legal Department): juridico@slavierohoteis.com.br

In order to guarantee your correct identification as the holder of the personal data subject to the request, we may request documents or other proof of your identity. In this case, you will be informed in advance.

How long will we store your data?

Your personal information will be kept in our database indefinitely or until you request permanent deletion. In this case, only the information necessary to comply with legal obligations and related to our activities will be kept in our records.

Therefore, as long as you maintain a relationship with us (as a subscriber to our newsletter or as a frequent guest), we will maintain your personal information in our database to fulfill our purposes.

At the end of your relationship with us, we may keep your personal information in our records for as long as necessary to meet certain legal requirements that may be imposed on us to carry out our activities, such as tax and accounting purposes.

How do we keep your data safe?

To maintain the security of your personal information and protect your privacy, we use physical, electronic and managerial tools. We apply these tools taking into account the nature of the personal data collected, the context, the purpose of the processing and the risks that possible violations may have on the rights and freedoms of the data subject.

Among the measures used, we highlight the following:

Only authorized people have access to your personal data; Access to your personal data is only done after a commitment to confidentiality; Your personal data is stored in a secure and reliable environment.

Slaviero Administradora is committed to adopting the best postures to avoid security incidents. However, it is necessary to emphasize that no virtual page is entirely safe and risk-free. Despite all our security protocols, it is possible that problems are caused exclusively by third parties, such as cyber attacks by hackers and the user's own negligence or recklessness.

In the event of a security incident that could create significant risk or damage for you or any of our users/clients, we will inform those affected and the National Data Protection Authority (ANPD) about what happened, in accordance with the provisions of the LGPD.

Who can your data be shared with?

Your data may be shared with our commercial partners, such as managers of online reservation and payment systems, if they are essential for the execution of the accommodation contract.

Our partners receive your data only to the extent necessary to provide the contracted services. Furthermore, our contracts with these providers are governed by the data protection standards of the Brazilian legal system.

There are also other hypotheses in which your data may be shared, such as:

1. Legal determination, request, requisition or court order by competent judicial, administrative or governmental authorities;

2. In the case of automatic corporate movements, such as merger, acquisition or incorporation;

3. Protection of Slaviero Administradora's rights in any type of conflict, including judicial ones.

International data transfer

Some of the third parties with whom we share your data may be located or have facilities in foreign countries. In these circumstances, your personal information will be subject to the LGPD and other Brazilian data protection legislation.

Slaviero Administradora is committed to constantly implementing effective cybersecurity and data protection practices, as part of the best efforts to guarantee and meet legal requirements.

By accepting this Privacy Policy, you agree to these shares, which will take place in accordance with the purposes described in this instrument.

Cookies or browsing data

Slaviero Administradora uses cookies, which are text files sent by the platform to your computer and stored there, containing information related to browsing the SITE. In short, cookies are used to improve your user experience.

By accessing our SITE and giving your consent to the application of cookies, you acknowledge and accept the use of a browsing data collection system using cookies on your device.

You can change your permissions, block or refuse cookies at any time and at no cost. However, revoking consent to certain cookies may result in some platform features not functioning correctly.

To manage your browser's cookies, simply access your browser settings and select the cookie management section. You can get tutorials on the topic directly from the links below:

·        Internet Explorer

·        Firefox

·        Safari

·        Google Chrome

·        Microsoft Edge

·        Opera

Changing this Privacy Policy

The current version of the Privacy Policy was formulated and last updated on April 3, 2023.

We reserve the right to modify the Privacy Policy at any time, mainly to adapt to any changes made to our SITE or in legislation. For this reason, we recommend that you review it frequently.

Any future changes will be effective from the date they are published on our website and we will notify you of them.

You agree to these changes by using our services and providing your personal information.

Responsibility

Slaviero Administradora provides for the responsibility of agents who act in data processing processes in accordance with Arts. 42 to 45 of the LGPD.

We undertake to keep this Privacy Policy updated, observing its provisions and ensuring compliance with them.

Furthermore, we are committed to seeking technical and organizational conditions that are safely capable of protecting the entire data processing process.

If the ANPD requires the adoption of measures relating to data processing carried out by Slaviero Administradora, we undertake to follow them.

Disclaimer

As mentioned in this Privacy Policy, although we employ high security standards to prevent incidents, no virtual page is entirely free from risk. In this sense, Slaviero Administradora is not responsible for:

1. Any consequences arising from the negligence, recklessness or incompetence of users in relation to their individual data. We only guarantee and assume responsibility for the security of data processing processes and compliance with the purposes described in this instrument. We emphasize that the user is responsible for the confidentiality of access data;

2. Malicious actions committed by third parties, such as hacker attacks, unless proven culpable or deliberate conduct by Slaviero Administradora. We emphasize that in the event of security incidents that may cause significant risk or damage to you or any of our users/clients, we will communicate to those affected and the ANPD about what happened and take the necessary measures;

3. Inaccuracy of the information entered by the user/client in the records necessary to use Slaviero Administradora's services. Any consequences arising from false information or information entered in bad faith are the sole responsibility of the user/client.

Responsible for protecting personal data

If you have any questions about our Privacy Policy, the personal data we collect or how to exercise your data subject rights, please contact our person responsible for personal data protection:

Rodrigo Ferreira (Legal Department): juridico@slavierohoteis.com.br